Position: Engagement Manager, CSR
Location: Mumbai
About Sattva
We Partner to deliver social impact at scale
Sattva Consulting is a global impact consulting firm from India. Since 2009 we have been engaging with communities, business and government to achieve societal impact at scale.
We believe that Civil society, Business and Government all have a critical role to play in building an equitable and sustainable world, and we actively partner with all stakeholders to enable impact through our advisory & orchestration services, knowledge and data platforms which we have built as public goods for the ecosystem and collaborative solutions and partnerships.
The Opportunity
The Engagement Manager will be an integral part of our Corporate Advisory vertical, building positive relationships with clients, working closely with the team in designing and building solutions to enable high impact on the ground.
At Sattva, we believe in outcome-orientation in everything we do. Our quality in delivery and impact focus stand out in the ecosystem, and Engagement Managers must strive to embody that in their role. The key expectations for this role include but is not limited to the following:
Lead and drive successful delivery and execution of the project(s). Success is determined by the dimensions of impact, customer success in achieving their impact goals and stakeholder experience. Projects are expected to be well planned, on-time, on-budget, with best quality delivery.
Business ownership of key relationships at different levels of leadership at the customer side, with a pulse on changes in their focus areas and priorities. This includes building a strategic understanding of the client and their sector context.
Business ownership in designing effective delivery models to achieve the outcomes of projects both efficiently and with the highest efficacy.
Strong advisory abilities to support customers in making sound CSR investments aligned to impact and compliance.
Manage finite project resources (time, people and assets) effectively and empathetically with a keen eye on project financials.
Build specializations in specific thematic focus areas that strengthen Sattva’s capabilities to deliver value to our clients. This could include technical specialisations like M&E and audit practices or focus on themes such as health and education to name a few.
Engage with multiple funders and varied stakeholders like third-party agencies, legal and finance departments, event management agencies and other vendors to achieve program outcomes.
The Ideal Candidate:
At Sattva, our goal is realizing the impact on the ground and to drive a collective win by engaging with multiple stakeholders. We are looking for individuals who align with our mission of alleviating poverty in our lifetime and have the following profile:
8-10 years of experience in consulting, complex operations, business development and stakeholder management in corporate, social enterprises, consulting firms or global foundation or robust entrepreneurial background.
Skilled in project management, effectively executing projects within set timelines and budgets.
Efficient in time and quality management, ensuring timely delivery of high-quality work that exceeds client expectations.
Demonstrates adeptness in analyzing complex issues, identifying root causes, and implementing effective solutions to achieve desired outcomes.
Understands business principles and practices to drive organizational success.
Proficient in navigating discussions and resolving conflicts through effective communication and compromise to achieve mutually beneficial agreements.
Demonstrates a strong understanding of financial principles and practices, including budgeting, forecasting, and financial analysis, to make informed decisions and drive business success.
Skillfully cultivates and maintains positive relationships with clients, understanding their needs and delivering high-quality service and support to ensure satisfaction and loyalty.
Demonstrates the ability to analyze complex situations, identify opportunities, and develop innovative solutions aligned with organizational goals and objectives.
Fosters teamwork and open communication, encouraging knowledge-sharing and effective delegation to optimize productivity and achieve project goals within the organization.
Exhibits a high level of awareness, empathy, and emotional regulation, fostering positive relationships and effective communication in various interpersonal interactions.
Cultivates collaborative relationships within the broader ecosystem for mutual benefit and impact.
Expertise in Education/livelihood/healthcare/innovation, driving positive impact and addressing challenges within these sectors.